Terms of Use

Last updated: 20 May 2026

These Terms of Use govern access to and use of PickleReward websites, digital voucher services, messaging workflows (including WhatsApp where enabled), and future mobile applications. By using PickleReward, you agree to these terms.

1. Service Scope

PickleReward provides a platform for creating, distributing, and redeeming digital vouchers for pickleball-related events, merchants, and sponsors. Platform features may evolve over time, including APIs, analytics, and mobile app capabilities.

2. Eligibility and Accounts

  • You must provide accurate account and contact information.
  • You are responsible for safeguarding account credentials and activity under your account.
  • You must promptly report suspected unauthorized access or misuse.

3. Acceptable Use

You agree not to:

  • Use the platform for unlawful, misleading, fraudulent, or abusive activity.
  • Upload malicious code, attempt unauthorized access, or disrupt system availability.
  • Send unsolicited bulk messages, spam, or content that violates messaging platform policies.
  • Misrepresent voucher terms, sponsor relationships, or redemption eligibility.

4. Voucher and Redemption Rules

  • Each voucher may include specific merchant terms, validity dates, and redemption conditions.
  • PickleReward may enforce anti-abuse controls, claim limits, and validation checks.
  • Merchants are responsible for honoring valid vouchers according to published terms.
  • Users are responsible for accurate redemption details and lawful use of rewards.

5. Messaging and WhatsApp Usage

Where WhatsApp Business messaging is enabled, users and partners must comply with applicable platform policies, including approved templates, consent requirements, and communication windows. Message content must remain relevant to service operations and voucher workflows.

6. Data and Privacy

Use of the platform is subject to our Privacy Policy, which explains personal data handling, retention, and user rights.

7. Intellectual Property

PickleReward platform code, branding, content structure, and service materials are protected by applicable intellectual property laws. You may not copy, reverse engineer, or redistribute platform components beyond permitted use.

8. Third-Party Services

The platform may integrate with third-party providers (such as messaging, analytics, hosting, and payment tools). Use of those services may be governed by separate terms and policies.

9. Service Availability and Changes

We aim for reliable service but do not guarantee uninterrupted or error-free operation. We may update, suspend, or retire features for security, legal, or operational reasons.

10. Limitation of Liability

To the maximum extent permitted by law, PickleReward is not liable for indirect, incidental, consequential, or special damages arising from platform use, including data loss, service interruptions, or partner misuse.

11. Indemnity

You agree to indemnify and hold PickleReward harmless from claims, losses, and costs resulting from your misuse of the platform, breach of these terms, or violation of applicable law.

12. Termination

We may suspend or terminate access where there is policy breach, suspected abuse, legal risk, or security concern. You may stop using the platform at any time.

13. Governing Law

These Terms are governed by applicable laws in the jurisdictions where PickleReward operates, unless otherwise required by mandatory consumer protection rules.

14. Updates to Terms

We may update these Terms of Use periodically. Continued use after updates constitutes acceptance of the revised terms.

15. Contact

For legal or usage questions, contact: hello@picklereward.com